State Farm® Insurance Agent Chris Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brent McGee
August 1, 2026
5
out of
5
rating by Brent McGee
"Would recommend. Went very smoothly through the whole process. Great rates."
We responded:
"Brent, thank you for the fantastic review! We’re always here to support you with your insurance needs in Franklin. "
rondall wilkerson (RebelTacoma)
July 10, 2026
5
out of
5
rating by rondall wilkerson (RebelTacoma)
"Gary was great in explaining the different things in the policy where I could understand the auto policy and got better coverage at a cheaper rate and saved me some money.😎"
We responded:
"Thank you for taking the time to leave such a great review, rondall. We strive for excellence in all things insurance and are grateful for your positive feedback. "
MyReviewsfor26
July 10, 2026
5
out of
5
rating by MyReviewsfor26
"Excellent customer service and follow through."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Chris Jones’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Michael Calovich
July 9, 2026
5
out of
5
rating by Michael Calovich
"I’m sharing about the help I got by Gray Weaver who is an agent at Chris-Stare Farm In’s. In Franklin Tn. He had done a great job on getting lower cost vehicle policy and stayed in touch till I could put it all together. Could not back for a better agent."
We responded:
"Thanks so much for the amazing review, Michael! We really appreciate your support here in Franklin . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Brandy B Fuell
July 2, 2026
5
out of
5
rating by Brandy B Fuell
"I was in desperate need of coverage and when I was connected with Tucker from this office, he wemt above and beyond to help me get the best price and the best coverage,I was able to get auto and renters for less than anywhere and with a name i knew I could trust, not some random insurance company that nobody has ever heard of. He was nice, not pushy, but helpful on every way!! Thank you Tucker!!! The young lady who answered the phone when I called was always very sweet and cheerful and got right to the agent I asked for and he, being Tucker answered the phone every time, I never was put on hold and had to leave voice mails amd wait for call backs, they were on top of it right away!!! It was a pleasure to deal with this State Farm office and Tucker was the absolute BEST!!"
We responded:
"Brandy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Jones’s Team is just a call or email away!"
Codi Denham
June 29, 2026
5
out of
5
rating by Codi Denham
"Over great representative, explained all the details of my cover down to detail. Also great pricing for cover for me and 18 year old boy for a out of the country hard to find parts for like extremely hard hav rto getost shipped from out of country for just liability with all the uninsured motorist, roadside assistance and hospital and death benefits it's around 210 a month compare to the general which is supposed to be the cheapest I was paying 190 something for liability no uninsured motorist or roadside or hospital/ death benefits sp the exact bare minimum requirement of Tennessee law"
We responded:
"Codi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chris Jones’s Team—we are always here to help!"
Ryan Chavez
June 29, 2026
5
out of
5
rating by Ryan Chavez
"Chris and his team are professional, knowledgeable, and kind. If you are looking for a trustworthy agent I would gladly recommend Chris."
We responded:
"Ryan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chris Jones’s Team—we are always here to help!"
Lisa Butler
June 24, 2026
5
out of
5
rating by Lisa Butler
"It's always a pleasure doing business with Chris. He takes the time to answer all of my questions and explains everything in detail to make sure you understand what you are getting"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chris Jones’s Team. "
Mike Allen
June 22, 2026
5
out of
5
rating by Mike Allen
"Knowledgeable, fair pricing, and listened to our needs."
We responded:
"Thank you so much for the 5-stars, Mike! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Karen Higgins
June 22, 2026
5
out of
5
rating by Karen Higgins
"Tucker Hammock’s customer service was exceptional. I had been looking to increase coverage and lower premiums. Tucker assisted with both. Thank you, Tucker!"
We responded:
"Karen, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chris Jones’s Team is just a call or email away!"
The Official One 615
June 17, 2026
5
out of
5
rating by The Official One 615
"He was very helpful and a cool guy. I would definitely recommend him to any of my friends and family"
We responded:
"I really appreciate the review and recommendation! I’m glad we were able to help you out!"
Thomas Perry
June 6, 2026
5
out of
5
rating by Thomas Perry
"I’ve gotten outstanding service from Chris Jones agency. Everyone from the front office to the agents are top-notch, friendly and know their business. Did I mention incredibly low Auto Ins. rates ? I highly recommend Chris Jones Agency."
We responded:
"Thomas, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
alioski Matos
May 12, 2026
5
out of
5
rating by alioski Matos
"Gran experiencia al cambiarme a State Farm. El proceso fue fluido y las tarifas son las mejores que he encontrado en Nashville. ¡Cinco estrellas!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Franklin to know that you had such a wonderful experience with us here on State Farm Agent Chris Jones’s Team."
Dilmurod Mukhitdinov
April 30, 2026
5
out of
5
rating by Dilmurod Mukhitdinov
"They provided a very fast and accessible service. Brittany really knows her stuff. I highly recommend them, especially Brittany!!"
We responded:
"Thank you so much for the 5-stars, Dilmurod! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Alfred Snyders
April 30, 2026
5
out of
5
rating by Alfred Snyders
"Friendly quick and super helpful!"
We responded:
"Alfred, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Chris Jones’s Team—we are always here to help!"
Kyra Johnson
April 30, 2026
5
out of
5
rating by Kyra Johnson
"I had an excellent experience working with Kiera Loma. She was knowledgeable, attentive, and made the entire insurance process smooth and stress-free. Highly recommend!"
We responded:
"Kyra, thank you for your wonderful review of State Farm Agent Chris Jones’s Team!"
Ryan Campbell
March 31, 2026
5
out of
5
rating by Ryan Campbell
"Awesome!!!"
We responded:
"We appreciate your review, Ryan. We are so happy that you had such a wonderful experience with State Farm Agent Chris Jones’s Team here in Franklin ! "
Kalep & Heather Lucas
March 6, 2026
5
out of
5
rating by Kalep & Heather Lucas
"Very good experience I would highly recommend them they are sweet and easy to work with and they help you out so much"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chris Jones’s Team. "
Jessica Raulston
February 16, 2026
5
out of
5
rating by Jessica Raulston
"Wonderful company, great staff-very courteous!"
We responded:
"Thank you so much for the 5-stars, Jessica! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Tim Battle
February 10, 2026
5
out of
5
rating by Tim Battle
"5 stars. Very polite efficient company. Tim B"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Ashley Pike
February 6, 2026
5
out of
5
rating by Ashley Pike
"Best experience ever.. top of the line coverage plus extra at a way better price than any other insurance group... highly recommend 👌"
We responded:
"Wow, thank you for the 5-star review, Ashley! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
David Jung
February 3, 2026
5
out of
5
rating by David Jung
"I reached out to several State Farm agents to purchase insurance for our company vehicle. Even though it was a weekend, Chris Jones was the first to respond, and he did so immediately. To me, responsiveness is the most critical factor when buying car insurance—if an issue arises, you need an agent who is accessible right away. His speed and dedication convinced me to work with him instantly. Highly recommended!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Chris Jones’s Team. "
Luke Newman
February 2, 2026
5
out of
5
rating by Luke Newman
"Working with this agency was a breeze. I was on the phone with Kiera and she made signing up for my auto insurance so fast and simple. Plus she was able to get me better coverage for a cheaper price! If you need a fast, effective, customer friendly and affordable option, call Chris Joned and ask to speak to Kiera."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Chris Jones’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Franklin ."
Ms. “Elizabeth” Love
January 22, 2026
5
out of
5
rating by Ms. “Elizabeth” Love
"John was very helpful understanding my needs and helping me pick a policy that was just right for me . I also appreciate the patience."
We responded:
"Thank you for the fantastic review, Ms.! We are always here to help with your insurance needs here in Franklin . "
Gg Moore
January 19, 2026
5
out of
5
rating by Gg Moore
"Simple and friendly"
We responded:
"Thank you for the fantastic review, Gg! We are always here to help with your insurance needs here in Franklin . "