State Farm® Insurance Agent Chris Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
s newcomer
January 8, 2025
5
out of
5
rating by s newcomer
"Chris Jones took awesome care of me and saved me a ton of money. Highly recommend! Don't waste your time with all of those "cheap" insurance companies."
We responded:
"Thank you so much for your 5-star review! We appreciate your kind words and are so glad we were able to save you money, especially during the holiday season. Don't hesitate to reach out if you need anything at all! -Chris Jones - State Farm Insurance Agent, Franklin, TN"
Max Martin
January 7, 2025
5
out of
5
rating by Max Martin
"Brady was super helpful for my roommates and me. He explained everything in easy-to-understand terms and made the entire process extremely efficient. He also made sure my policy covered all of my needs while keeping it affordable. I would 100% refer anyone I know to him for all of their insurance needs."
We responded:
"Max, I am so glad that Brady was able to help get you and your roommates set up efficiently while helping you understand everything. Referrals are the greatest compliment you can give us! Our team is here to help you if you ever need anything else. -Chris Jones - State Farm Insurance Agent, Franklin, TN"
Rita Garcia
January 6, 2025
5
out of
5
rating by Rita Garcia
"Made the whole process really easy and quick. Thank you"
We responded:
"Rita, thank you so much for your wonderful review! I am so glad that we were able to help make your insurance process easy and quick. If we can help you with anything else, please don't hesitate to reach out. Happy New Year! -Chris Jones - State Fram Insurance Agent, Franklin TN"
Lauren Overfield
December 30, 2024
5
out of
5
rating by Lauren Overfield
"Was having a hard time with finding a new agent when my previous company stopped coverage in my state but Chris called me up and was very helpful."
We responded:
"Lauren, thank you so much for the incredible review! I am so glad we were able to help you find coverage. Please let us know if there is anything you need help with in the future! We look forward to serving you for years to come. -Chris Jones - State Farm Insurance Agent, Franklin, TN"
Candace Barnes
December 26, 2024
5
out of
5
rating by Candace Barnes
"Dylan was amazing! Patient, thorough, personable, and diligent to begin with. I had the most enjoyable conversation while we discussed what I needed, and he made sure I was getting exactly what I needed for exactly the budget I needed it for. All in all, the best experience I have ever had with an insurance company so far. I don’t know what you guys pay him but it should be more."
We responded:
"Candace, I am thrilled to hear about your positive experience with Dylan. It is so important to understand your coverage, and I’m so glad Dylan was able to fully help you with that. Dylan is a valuable member of our team and we appreciate your review so much. Happy Holidays! -Chris Jones - State Farm Insurance Agent, Franklin, TN"
Jamie Lunceford
December 20, 2024
5
out of
5
rating by Jamie Lunceford
"Rob was amazing! He made everything so simple."
We responded:
"Jamie, thank you so much for your fantastic review and words about Rob! I am so glad he was able to make everything simple for you. We appreciate your business and hope you have an amazing holiday season! -Chris Jones - State Farm Insurance Agent, Franklin, TN"
Dee West
December 9, 2024
5
out of
5
rating by Dee West
"They were awesome and talk me through each option throughly."
We responded:
"Dee, thank you so much for this wonderful review! I am so glad that our team was able to talk you through each option thoroughly. Your words mean a lot to us and motivate us to continue providing excellent service. Please don’t hesitate to reach out if you need anything else! -Chris Jones - State Farm Insurance Agent, Franklin, TN "
Barbara McKenzie
December 6, 2024
5
out of
5
rating by Barbara McKenzie
"The person I talked with was a big help"
We responded:
"Barbara, thank you so much for your amazing review! I am so glad to hear that the person you talked to was able to be a big help. Your feedback means a lot to us. We look forward to helping you with whatever you might need in the future. -Chris Jones - State Farm Insurance Agent, Franklin, TN "
Billy Gattis
December 5, 2024
5
out of
5
rating by Billy Gattis
"Very informative,knowledgeable,great guy Dilan.."
We responded:
"Billy, thank you so much for your amazing review. I am so glad that Dylan was informative and able to help you out! We are lucky to have him on our team. Please reach out if you need any more assistance! -Chris Jones - State Farm Insurance Agent, Franklin, TN"
Ronald Hawks
December 3, 2024
5
out of
5
rating by Ronald Hawks
"Chris was very helpful on setting my insurance up. Great person to work with"
We responded:
"Ronald, thank you so much for your kind words! I am happy to know that you found me helpful and great to work with. Thank you for trusting us with your insurance needs. We are here for you and your family whenever you need us! -Chris Jones - State Farm Insurance Agent, Franklin, TN "
Dale Hobbs
November 27, 2024
5
out of
5
rating by Dale Hobbs
"I've done my business with Chris Jones for several years now. I was previously with GEICO and Chris' agency up and called me one day to tell me what my auto-insurance rate would be with them (a BIG decrease from what I was paying), and I have ever since been with them. I now also have several other policies I've moved over to them (because it is comparable/slightly cheaper with State Farm and just more simple to have it all under one roof). I've been very pleased with all the service I've gotten from Chris Jones and his office! I highly recommend reaching out to them if you are with one of the bigger, commercial insurance companies just to get a quote. Even if you are with another company, I think the friendliness and kindness of the associates that work with Chris are worth switching agencies."
We responded:
"Dale, I can’t tell you how much we appreciate your kind words! I am so glad we were able to give you great coverage for many different policies. We thank you for your years of business and hope to keep serving you for years to come! Don’t hesitate to reach out if you need anything else! -Chris Jones - State Farm Insurance Agent, Franklin, TN"
Darin Rowell
November 27, 2024
5
out of
5
rating by Darin Rowell
"Great service!"
We responded:
"Darin, thank you so much for your great review and kind words. We strive to provide an excellent customer service experience. If there is anything else you need, please let us know! - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Ashley Robbins
November 26, 2024
5
out of
5
rating by Ashley Robbins
"I had the pleasure of speaking with Brady and what a help he was! He took his time with me and answered all of my questions, and I had a lot of the them! He made me aware of things other insurance companies had never told me about and it was vital info because it was for coverage that I definitely needed and no other company had taken the time to go into that much detail to help me fully understand what coverage was right for me. Don’t know if Statefarm agents work on any commission but if they do Brady wasn’t upselling me, those other companies did, bc the price for the CORRECT coverage from Statefarm came pretty close to the same price that other companies gave me and for the wrong coverage. Thanks Brady!"
We responded:
"Ashley, thank you for sharing your experience with Brady! He is a vital part of our team and I’m so glad he was able to give you so much information and help you find great coverage. We appreciate your business and look forward to helping you with anything you need in the future! - Chris Jones - State Farm Insurance Agent, Franklin, TN "
erick sanchez
November 20, 2024
5
out of
5
rating by erick sanchez
"Got a call from Dylan today a few hours after I purchased insurance through progressive. He understood why I was blowing him off at first, but I’m glad he pushed a little harder. Dylan got me double the coverage that progressive gave me, with a little extra side coverage, no need to go into that, BUT he beat Progressive by $3. Now I’m sure I could have saved more, however, he understood my budget and got me a better value. You got yourself life timer here Chris Jones. Thank you!"
We responded:
"Erick, thank you for your amazing review! I am so glad Dylan was able to get you better coverage at a better price. We are lucky to have him on our team. Thank you for trusting us with your insurance needs, and don’t hesitate to reach out if you need anything! - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Andrew Brackin
November 18, 2024
5
out of
5
rating by Andrew Brackin
"Dana is super helpful, and quick!"
We responded:
"Andrew, thank you for your kind words! I’m thrilled that Dana was able to help you quickly. We truly value your business. If you need anything else don’t hesitate to reach out! -Chris Jones - State Farm Insurance Agent, Franklin, TN"
Ronda Cummings
November 15, 2024
5
out of
5
rating by Ronda Cummings
"Rob was great and he did a awesome job and he seem to care for his clients..."
We responded:
"Thank you, Ronda! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Chris Jones - State Farm Insurance Agent, Franklin, TN"
Phillip
November 13, 2024
5
out of
5
rating by Phillip
"Rob hooked me up! So smooth in his processing my info and providing the necessary answers. Completely transparent and genuinely worked to find the best policy for me! Thanks Rob!"
We responded:
"Thank you, Phillip! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Chris Jones - State Farm Insurance Agent, Franklin, TN"
Johnny Alvarado
October 23, 2024
5
out of
5
rating by Johnny Alvarado
"Chris does a great job !"
We responded:
"Thanks, Johnny! I'm glad you're happy with the service. Your support means a lot to us. If you ever need anything, we're here to help. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Tara Hewlett
October 16, 2024
5
out of
5
rating by Tara Hewlett
"The agent was thorough and courteous. The interaction was positive I am glad to choose State Farm. Tara Hewlett"
We responded:
"Tara, thank you for your wonderful review! I'm glad you had a positive experience with our office. Your satisfaction with our thorough and courteous service means a lot to us. If you ever need further assistance, we're here to help. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
cyndi brentz
September 30, 2024
5
out of
5
rating by cyndi brentz
"Took are of my insurance needs quickly and promptly! Very grateful for Chris and his team’s professionalism and attention to details."
We responded:
"Thank you, Cyndi, for your wonderful review! I'm glad we could take care of your insurance needs quickly and efficiently. Our team always strives to be professional and detail-oriented. If you need any further assistance, don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Caleb Ingram
September 19, 2024
5
out of
5
rating by Caleb Ingram
"#1 man in insurance! I have too many policies with this guy to even list on Here. So quick, great price, just truly the best."
We responded:
"Caleb, thank you for your fantastic review! I'm happy to know you're satisfied with the quick service and great prices. Your trust in our office means a lot, and we're always here to assist with any of your insurance needs. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Joseph Desmond
September 11, 2024
5
out of
5
rating by Joseph Desmond
"Excellent professional, throughly explained my insurance policy!"
We responded:
"Joseph, thank you for your positive review! I'm glad I could thoroughly explain your insurance policy and provide the professional service you deserve. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Queen Mariani
August 31, 2024
5
out of
5
rating by Queen Mariani
"Had I known it would be this easy and efficient with excellent customer care, I would’ve come to State Farm a long time ago! I was very unsatisfied with my previous insurer and a few others-then a colleague asked me if I had reached out to State Farm. Well since I’ve switched over to SF, I’ve been singing their praises to my coworkers, friends and family all day today! Great job State Farm and thank you for being there for my family and I!"
We responded:
"Queen, I'm glad you found our service easy and efficient. It's wonderful to know that you're satisfied with the switch to State Farm and that you're sharing your positive experience with others. Thank you for trusting us with your insurance needs. We're here for you and your family anytime you need us. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Melinda Elmore
August 30, 2024
5
out of
5
rating by Melinda Elmore
"I had a great experience with State Farm. Very helpful and the people were very nice and helpful. They got the ball rolling quickly with my claim."
We responded:
"Melinda, I'm glad you had a great experience with our office! It's wonderful to know that our team was helpful and efficient in handling your claim. If you need any further assistance, we're here for you. - Chris Jones - State Farm Insurance Agent, Franklin, TN"
Ginger Gross
August 27, 2024
5
out of
5
rating by Ginger Gross
"Chris is knowledgeable! He has always been very helpful with my insurance questions and concerns"
We responded:
"Ginger, thank you for your kind words. I'm glad I could assist with your insurance questions and concerns. If you need any further assistance, feel free to reach out! - Chris Jones - State Farm Insurance Agent, Franklin, TN"